Customer Experience

Putting the Customer at the Center of Everything We Do

We are committed to respecting our customers’ time, simplifying their experience, and making things right if we fall short.

We’re working to make things simple, easy and awesome.

Meet Charlie: Turning Technicians Into Heroes for Customers

Meet Antonio: Bringing a Veteran’s Work Ethic to Customers


Retail Experience

Our new Xfinity stores are designed to be a place for our customer to discover and try out our latest technologies.


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